Support

We respond to all messages within 48 hours.

Email support

For bugs, questions, feedback, or account issues.

info@aios.lv

Delete account & data

You can delete your account directly in the app:
Settings → Account → Delete Account & All Data

Or submit a request by email and we will process it within 30 days (GDPR).

Request deletion →

Frequently asked questions

Is Spark Pulse a medical app?

No. Spark Pulse is a focus and execution support tool, not a medical device or therapy. It is not designed to diagnose, treat, or prevent any medical condition. If you are experiencing a mental health crisis, please contact a qualified healthcare professional.

How do I enable cloud sync?

Open Settings → Account → Enable cloud backup. You can sign in with your Apple ID. Your data syncs automatically in the background.

Is my data private?

Yes. Your data is isolated — no other user can access it. We do not sell data. See our Privacy Policy for full details.

How do I delete my account?

In the app: Settings → Account → Delete Account & All Data. This permanently deletes your Firebase account and all associated data. This cannot be undone.

Does the app work offline?

Yes. All core features work offline. Cloud sync happens in the background when connected.

Is Spark Pulse free?

The current version is free. If premium features are introduced, they will be clearly communicated in advance.

I found a bug — how do I report it?

Email info@aios.lv with a description of what happened and your device/iOS version. Screenshots are helpful.

Can I request a feature?

Yes. Email us or reach out on social media. We read every message.